Fleet Services Operations Lead

About the role

Johnson & Johnson is looking for an experienced Fleet Services Operations Lead in Bogotá to oversee fleet operations and lead a team of Fleet Managers. The role combines process optimization and people leadership, working with cross-functional partners such as Procurement, Total Rewards, Finance and Legal to reduce cycle times, cut costs and improve the driver experience. It is a People Leader position within the Project/Program Management group.

Key responsibilities

• Strategy: work with senior management on fleet goals, analyze market trends, and integrate the company's Credo and Leadership Imperatives into team goals.
• Process: design and run fleet management processes, monitor performance metrics and KPIs, run regular audits and ensure compliance with laws and regulations.
• Risk and governance: facilitate risk assessments, support fleet audits and audit readiness reviews, and resolve critical issues.
• People leadership: coach and mentor Fleet Managers, hold regular team meetings, assess performance and give constructive feedback.
• Manage managers, supervisors and individual contributors in a matrix environment, including performance management and career development conversations.

Required profile

• 7+ years of experience in fleet operations, procurement or related roles involving corporate spend categories.
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management or a related field.
• Experience dealing with FMCs, leasing companies, OEMs and other suppliers globally.
• Preferred: MBA or Master's in Logistics or Supply Chain, professional fleet management certification, experience managing global fleets in a multinational company, knowledge of sustainable fleet practices, data analysis and reporting tools, multilingual ability, and familiarity with AI concepts and responsible AI use.