Front Desk Receptionist (Bilingual English/Spanish)

About the role

We are looking for a professional, bilingual (English/Spanish) Front Desk Receptionist to be the first point of contact for clients, visitors, and callers in a fast‑paced legal environment. This is a full‑time, remote position with regular US Eastern time hours.

Key responsibilities

• Schedule and confirm client consultations and attorney meetings.
• Assist with client intake processes and collect necessary documentation.
• Coordinate calendars and meeting schedules for attorneys and staff.
• Communicate with clients regarding appointments, follow‑ups, and information requests.
• Answer, screen, and route incoming phone calls in both English and Spanish.
• Handle sensitive and confidential information with discretion and professionalism.

Required profile

• Previous experience in receptionist, customer service, front desk, or administrative support roles.
• Native‑level English proficiency and fluent Spanish.
• Strong verbal communication, active listening, and interpersonal skills.
• Ability to manage high call volumes while maintaining professionalism.
• Excellent time‑management, organizational, and multitasking abilities.
• High attention to detail and commitment to confidentiality.
• Reliable remote work setup (computer, headset, stable internet, quiet environment).

What we offer

• Monthly compensation ranging from 1015 USD to 1100 USD.
• Paid time off and parental leave.
• 100% remote, full‑time, long‑term career opportunity.
• Professional development and training opportunities.
• Dedicated support from the Job Duck team.