Head of Marketplace Operations – Remote (LATAM)

About the role

Optizon is seeking a senior, hands‑on Head of Marketplace Operations to drive performance across its Amazon brands. This remote position focuses on optimizing listings, supply‑chain flow, customer experience and AI‑enabled strategies for the LATAM market.

Key responsibilities

• Oversee day‑to‑day Amazon operations for multiple brands, including listings, account health, pricing, fulfillment and compliance.
• Lead growth initiatives such as new product launches, keyword optimization, promotions and advertising.
• Direct end‑to‑end supply‑chain activities: procurement, inventory forecasting, 3PL coordination and FBA/FBM logistics.
• Develop and execute customer‑service strategies to maintain high ratings, fast response times and efficient returns.
• Implement AI tools and automation platforms to improve forecasting, ad performance, competitive analysis and process efficiency.
• Manage and scale cross‑functional teams, aligning operational strategy with senior leadership.

Required profile

• Proven senior‑level experience managing Amazon Marketplace operations.
• Strong operational instincts with a track record of improving supply‑chain metrics and profitability.
• Ability to resolve high‑impact Amazon issues quickly and effectively.
• Experience leading cross‑functional teams in a fast‑paced e‑commerce environment.

Required skills

• Amazon Seller Central (including FBA and FBM)
• AI‑driven automation platforms
• Supply‑chain management tools

What we offer

• Fully remote work with a dynamic, global team.
• Opportunity to shape the operational strategy of multiple high‑growth brands.
• Access to cutting‑edge AI and data‑driven tools.