Integrated Logistics Operations Manager

About the role

As a member of the Freight Forwarding team at Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling customer promises. You will oversee daily logistics operations, ensuring smooth inbound and outbound activities across multiple clients.

Key responsibilities

• Supervise logistics Team Leaders in a multi‑client shared services environment.
• Resolve issues related to transportation, logistics systems, imports/exports and customer concerns.
• Collaborate with purchasing, finance, business management and continuous improvement teams to integrate logistics operations with business processes.
• Maintain metrics, reports, process documentation and training records for managed customers and staff.
• Manage inbound and outbound logistics, including transportation and warehouse activities, ensuring process adherence, performance and quality.
• Ensure optimal transportation modes, routes, equipment and frequencies are used.
• Lead cost and process improvement initiatives using efficiency programs such as 4DX.

Required profile

• Bachelor’s degree in International Business or related field; supply chain or logistics specialization is desirable.
• 5–8+ years of experience in logistics or supply chain management.
• Knowledge of other Kuehne+Nagel business units (Contract Logistics, Air, Sea, Road).
• Advanced fluency in English and Spanish.
• Professional communication skills with clients and internal stakeholders.

Required skills

• Experience with logistics systems and transportation management tools.
• Familiarity with efficiency and productivity programs such as 4DX.