Logistics Manager – DTC Health & Wellness

About the role

HarZa Group is seeking a Logistics Manager to own order fulfillment, shipping cost optimization, US warehouse relationships, demand planning, and logistics finance reconciliation for its direct‑to‑consumer health and wellness portfolio. The role operates in US/EU hours, works closely with Shopify, and requires a data‑driven, detail‑obsessed mindset.

Key responsibilities

• Maintain full visibility and control over Shopify orders, flagging exceptions before they affect customers.
• Forecast demand by SKU, set reorder points, and coordinate timing with the sourcing team.
• Build and manage relationships with US‑based 3PLs and fulfillment warehouses, negotiate rates, and enforce service‑level agreements.
• Optimize shipping costs through carrier selection, packaging efficiency, and zone optimization while preserving delivery experience.
• Reconcile freight, carrier, and 3PL invoices against actual shipments, identify overbilling, and recover discrepancies.

Required profile

• Minimum two years of hands‑on logistics, fulfillment, or supply‑chain experience in a DTC or e‑commerce environment.
• Proven demand‑planning experience at the SKU level, including forecasting and setting reorder points.
• Direct experience managing US‑based 3PLs, negotiating rates, and enforcing SLAs.
• Strong analytical mindset with a focus on data accuracy and cost control.

Required skills

• Shopify (order management and reporting)

What we offer

• Remote‑first, async‑first work environment.
• Opportunity to shape logistics strategy for a fast‑growing health‑wellness brand.
• Collaborative, high‑accountability culture.