Manager, Airport Experiences

About the role

The Manager, Airport Experiences will develop, optimise and deliver Mastercard Airport benefits, including the new Mastercard Collection Travel Pillar. This role oversees partner relationships, ensures seamless execution across product, services and operational teams, and drives market competitiveness and revenue growth in the travel vertical.

Key responsibilities

• Align with product teams to deliver benefits that enhance customer value and support the global Airport strategy.
• Identify and execute go‑to‑market strategies to expand monetisation of Airport benefits.
• Serve as primary contact for strategic partners, negotiate agreements, conduct quarterly business reviews and monitor SLA performance.
• Coordinate benefit initiatives across card product teams, integrate them into platform roadmaps and set up operational enablers.
• Track product KPIs, partner performance and ROI to inform strategic decisions and drive continuous improvement.
• Support global asset development, vendor management and issuer communication, and manage project timelines from start to finish.

Required profile

• Strong communication and presentation skills.
• Ability to work independently and manage multiple complex initiatives.
• Highly organised, detail‑oriented and data‑driven.
• Experience in product management, partnerships or related roles within payments, financial services or travel loyalty programs.
• Proven track record of managing high‑value partner relationships and delivering measurable business results.