Manager, Business Analysis

About the role

The Manager, Business Analysis leads a global team responsible for delivering timely and accurate pricing rate changes within the Mastercard Consolidated Billing System (MCBS). Reporting to the Director of Business Analysis, the role drives strategic initiatives, collaborates with technology and billing partners, and ensures that pricing enhancements are implemented efficiently.

Key responsibilities

• Coordinate and participate in review revisions, changes, enhancements, testing, documentation, and member notification of product and pricing enhancements.
• Work closely with developers and requesters to identify data and functional requirements for new pricing constructs.
• Evaluate pricing requests, define alternatives with Billing and Technology colleagues, and recommend optimal pricing solutions.
• Develop and manage project and performance plans, aligning costs and tasks to ensure on‑time delivery.
• Ensure methodology compliance, document issues, coordinate resolutions, and report to management.

Required profile

• Bachelor’s degree in Business, Engineering or a related technical field.
• Prior experience as a Business Analyst or Project Manager, including Lean Six Sigma or Agile methodologies.
• Proven ability to manage multiple complex projects and influence stakeholders.
• Excellent verbal and written communication skills and experience working in a global, multi‑national corporation.