Manager, Global KYC

About the role

ScotiaGBS, a Scotiabank Group company based in Bogota, Colombia, is looking for a Manager, Global KYC to lead and oversee Global KYC in Colombia and the countries it supports. The role ensures that business strategies, plans and initiatives are delivered in compliance with regulations, internal policies and procedures, and leads a KYC/AML team of 8 to 12 direct reports.

Key responsibilities

• Drive a customer-focused culture, deepen client relationships and use broader Bank relationships and knowledge to obtain required information
• Refresh data and documentation for existing clients so the Bank stays compliant with regulatory obligations and risk measures
• Manage case volumes, assign work and monitor team progress and quality using data and dashboards
• Give regular, constructive feedback to analysts focused on personal and professional development
• Act as an AML subject matter expert, keeping up with regulatory framework changes
• Coordinate with internal teams and partners on urgent information requests, set response times and prepare escalations
• Handle ad-hoc requests and projects, and assist the Senior Manager in updating senior management on status
• Identify and improve procedures, processes and technology, and communicate process improvements to executive leadership
• Build a high-performance team through coaching, succession planning and an inclusive environment

Required profile

• Minimum 3-5 years' experience in financial services and/or KYC/AML/ATF
• University degree in business, finance, law or another relevant field preferred
• Experience with large corporates, FIs, IIROC or dealer member regulation, and knowledge of current and future regulatory frameworks
• Broad knowledge of end-to-end Front, Middle and Back Office workflows
• Previous management experience, teamwork, accountability and ownership
• Ability to work under pressure with changing priorities and tight deadlines
• Mandatory written and verbal English proficiency
• Preferred: CAMS, CFCS, CGSS or similar certification

Required skills

• Proficiency with MS Office
• Experience with data analytics, metrics and reporting
• Excellent oral and written communication, relationship management and time management

The role is office-based in Bogota, with non-standard hours common. Applicants apply directly online; only shortlisted candidates are contacted.