Performance Lead - Transportation Planning (Andina)

About the role

The Performance Lead supports transportation planning activities so that goods are delivered to customers on time and efficiently. The role works closely with carriers, warehouses, customer service teams and internal stakeholders to manage transportation operations, resolve issues and drive continuous process improvements.

Key responsibilities

• Coordinate and support transportation planning to ensure on-time deliveries and carrier availability.
• Collaborate with carriers, warehouses, Customer Service and other stakeholders for smooth transportation execution.
• Plan and manage exceptional deliveries such as rush orders, and resolve operational issues during planning.
• Maintain and update transportation master data to ensure planning accuracy.
• Manage transportation complaints and support invoice discrepancy reconciliation with Purchasing and Finance.
• Prepare transportation KPIs and performance reports and identify opportunities for process improvement.

Required profile

• Bachelor's degree in Supply Chain, Logistics, Business Administration, Industrial Engineering or a related field.
• Experience in transportation, logistics, supply chain or customer service operations.
• Strong organisational and coordination skills, able to handle multiple priorities in a fast-paced environment.
• Analytical mindset, able to interpret data, monitor KPIs and spot improvement opportunities.
• Strong communication and stakeholder management skills.
• Intermediate to advanced English preferred.

Required skills

• Preferred: experience with transportation management systems (TMS), ERP systems or similar logistics tools.
• Proficiency in Microsoft Excel and other Microsoft Office applications.

What we offer

• Flexible work scheme with flexible hours, a hybrid model and work-from-anywhere for up to 30 days per year.
• Diverse national and international growth opportunities.
• Wellness programmes with health and preventive care.
• Gender-neutral parental leave of at least 8 weeks.
• Employee Share Plan with voluntary investment and company matching shares.