Remote Dental Office Receptionist

About the role

We are seeking a friendly and professional Remote Dental Office Receptionist to be the first point of contact for patients. You will handle calls, schedule appointments, and coordinate front‑desk activities, ensuring a smooth and welcoming experience for every patient.

Key responsibilities

• Answer incoming calls and respond to patient inquiries.
• Greet and support patients with a courteous and professional approach.
• Schedule, confirm, and manage dental appointments.
• Maintain front‑desk communication and daily coordination.
• Collect, verify, and update patient information accurately.
• Assist with insurance verification and eligibility checks when needed.
• Coordinate with internal staff to ensure efficient patient flow.
• Keep organized records and administrative processes.

Required profile

• Previous experience working in a dental office.
• Strong communication and interpersonal abilities.
• Warm, friendly, and professional demeanor.
• Fluent in English and Spanish.
• Highly organized and detail‑oriented.
• Comfortable handling calls and patient interactions daily.
• Ability to multitask in a fast‑paced environment.
• Reliable and consistent with schedules and responsibilities.

Required skills

• Experience with dental scheduling software.
• Insurance verification and billing processes.