Sales Client Executive Team Leader

About the role

The Client Executive Manager leads a team of Client Executives to originate capital‑market funding and deliver strategic advisory services in partnership with Institutional Banking. Reporting to senior leadership, the role combines sales execution, client relationship management, and rigorous governance across the region.

Key responsibilities

• Lead and develop a team of nine Client Executives serving 129 institutional clients in Colombia.
• Collaborate with Institutional Banking to understand client needs, design solutions, and drive cross‑selling of Citi products.
• Own regional service escalations, resolve complex issues, and manage incident reporting.
• Define and implement regional escalation policies and cultural change initiatives for Client Executives and Account Managers.
• Partner with Legal, Compliance, Risk, Audit, and Finance to ensure strong governance, control, and ethical conduct.
• Assess risk/reward of transactions, uphold Citi’s Code of Conduct, and maintain required licenses.

Required profile

• Senior‑level professional with extensive experience in capital‑markets sales or institutional banking.
• Proven track record of managing high‑performing sales teams and delivering revenue growth.
• Strong understanding of regulatory, compliance and risk frameworks in financial services.
• Excellent governance mindset and ability to influence cross‑functional stakeholders.

Required skills