Senior Solutions Consultant, Personalization

About the role

As a Senior Solutions Consultant you will partner with Tier 0–1 customers to design and deliver data‑driven personalization programs that generate measurable uplift. You will shape multi‑quarter campaign roadmaps, translate insights into innovative concepts, and own campaign performance across your portfolio.

Key responsibilities

• Design and oversee complex, insight‑driven personalization roadmaps spanning multiple channels, targeting strategies, and KPIs.
• Maintain the health of the campaign portfolio, managing risk, pacing, and value creation.
• Build account‑level value frameworks and lead quarterly roadmap planning cycles.
• Partner with Customer Success and Sales on renewals and upsell opportunities, providing strategic roadmap data and performance benchmarks.
• Act as a subject‑matter expert in domains such as AI, analytics, or retail strategy, offering guidance internally and externally.

Required profile

• Experience in consulting, strategy, digital marketing, or customer success, preferably in a SaaS or agency environment.
• Proven track record delivering complex, measurable marketing programs using data insights and analytics.
• Strong grasp of personalization, A/B testing, segmentation, and performance marketing concepts.
• Exceptional communication and presentation skills with executive‑level stakeholder engagement.
• Fluency in Portuguese, English, and Spanish.

Required skills

• Google Analytics
• Adobe Analytics