Solutions Architect, Trust & Safety

About the role

TP, a global digital solutions provider, is hiring a Solutions Architect, Trust & Safety within its TP.ai Data Services team. You will design end-to-end Trust & Safety ecosystems combining human expertise, AI/ML, automation and analytics to protect platform safety, compliance and user trust. You work with Fortune 500 clients, regulators and technology partners, acting as both a hands-on solution architect and a strategic advisor.

Key responsibilities

• Design end-to-end Trust & Safety solutions covering content moderation, policy enforcement, child safety, fraud prevention, IP protection, brand integrity, misinformation mitigation and emerging harms.
• Translate client requirements, policy frameworks and regulatory mandates into globally deployable operating models.
• Build scalable delivery frameworks integrating human-in-the-loop workflows, AI/ML classifiers, automation pipelines, abuse simulation and analytics.
• Lead solution workshops and RFP responses, and partner with Sales, Business Development and C-Suite executives to tailor solutions.
• Embed compliance with EU AI Act, DSA, COPPA, GDPR, CCPA, PIPL and platform rules, and align solutions with Responsible AI principles.
• Anticipate emerging standards (e.g. C2PA, watermarking, provenance tools) and define model capability frameworks, QA workflows, RFP templates and pricing.
• Set up audit-ready quality systems, escalation protocols and KPI frameworks, and collaborate with product, technology and analytics teams.
• Drive an innovation pipeline for Generative AI risks such as deepfakes, misinformation, hallucinations, prompt injection and adversarial attacks.

Required profile

• Bachelor's or Master's degree in Technology, Operations, Business or a related field.
• 2-3 years of progressive experience in Trust & Safety solution design, enterprise architecture or digital risk operations, with proven expertise in multi-geo/global programs.
• Demonstrated success architecting enterprise-scale Trust & Safety programs combining policy, compliance, technology and operations.
• Prior experience in consulting, enterprise solutioning or pre-sales for digital safety programs.

Required skills

• Knowledge of content moderation, fraud/risk detection, misinformation mitigation and brand/IP protection.
• Technical fluency in AI/ML systems, automation, annotation platforms, classifier optimization and MLOps pipelines.
• Experience across social platforms, gaming, e-commerce, BFSI and healthcare.
• Familiarity with safety regulations, C2PA watermarking/provenance tools and red-teaming frameworks.