Supply Chain & Operations Manager – Global

About the role

We are a fast‑growing DTC supplement brand scaling to $50M in revenue. We need a Supply Chain & Operations Manager to act as the operational backbone, ensuring flawless fulfillment, inventory control, and quality across manufacturing partners and 3PL providers worldwide.

Key responsibilities

• Own inventory forecasting for all SKUs and monitor daily stock levels to prevent stock‑outs.
• Coordinate with manufacturers to meet quality, compliance, and specification standards, tracking production schedules and purchase orders.
• Manage 3PL performance, develop SOPs for logistics workflows, train partners, and enforce SLAs.
• Design and execute inbound/outbound quality‑control protocols, lead root‑cause analysis, and implement preventative solutions.
• Identify operational bottlenecks, apply Lean principles, and build dashboards for order accuracy, turnaround time, returns, and defect rates.
• Embed AI tools into forecasting, inventory management, reporting, and automation of logistics processes.

Required profile

• Proven experience managing end‑to‑end supply chain and fulfillment operations.
• Strong track record with inventory forecasting, 3PL oversight, and quality assurance.
• Ability to drive continuous improvement and implement data‑driven solutions.
• Excellent problem‑solving skills and capacity to work cross‑functionally with manufacturing, customer success, and leadership teams.

Required skills