Telecom Solutions Architect

About the role

We are seeking a Telecom Solutions Architect to help communication service providers in Colombia modernize their operations with innovative software solutions. This strategic, customer‑facing position works remotely and focuses on designing scalable BSS/OSS architectures that support 5G monetization and AI‑driven automation.

Key responsibilities

• Collaborate with Sales, Customer Success, Professional Services, and Product teams to create tailored solution proposals.
• Lead technical discussions, presentations, and workshops with customers.
• Support the full engagement lifecycle from discovery and proposal to implementation and optimization.
• Analyze feedback and market trends to influence product enhancements.
• Identify upsell opportunities and maintain long‑term customer relationships.
• Advocate customer requirements across Engineering, Marketing, Product, and Support.

Required profile

• 10+ years designing, developing, or deploying telecom BSS/OSS solutions.
• Strong understanding of telecom architectures, operational workflows, 5G monetization, and AI‑driven telecom solutions.
• Experience working with cross‑functional technical and commercial teams.
• Background in software development, systems integration, or program management is preferred.
• Excellent communication, stakeholder management, and problem‑solving skills.

Required skills

• Telecom BSS/OSS design and deployment
• 5G monetization concepts
• AI‑driven telecom automation
• Agile software development methodologies