Training/Education Specialist

About the role

Medtronic seeks a Training/Education Specialist to lead training workstreams for Pricing & Contracting transformation and system implementation projects. You will develop user‑friendly training content and deliver virtual sessions to support system and process changes.

Key responsibilities

• Lead training workstreams for Pricing & Contracting transformation and system implementation projects.
• Develop and maintain instructor‑led presentations, job aids, quick reference guides, FAQs, playbooks, videos, and self‑paced learning resources.
• Deliver engaging virtual training sessions, demonstrations, workshops, and role‑based learning experiences.
• Partner with product owners, SMEs, IT teams, and business stakeholders to assess training needs and ensure readiness.
• Support user acceptance testing, deployment readiness, launch activities, and post‑implementation support.
• Gather learner feedback and adoption metrics to continuously improve training effectiveness.

Required profile

• Bachelor’s degree in Education, Instructional Design, Organizational Development, Business, Communications, or related field, or equivalent experience.
• Fluent English and experience developing and delivering training programs for technology implementations or business transformation initiatives.
• Strong instructional design, project management, and stakeholder management skills.
• Ability to translate complex technical and business concepts into clear, user‑focused training content.

Required skills

• Microsoft 365 applications: PowerPoint, Teams, Word, SharePoint.
• Training content creation tools such as Camtasia, Snagit, or similar.
• Familiarity with Salesforce, CPQ, CLM, Conga, or related business functions (advantageous).
• Experience leveraging AI tools to streamline content creation and training operations (advantageous).