Travel Support Admin

About the role

The Travel Support Admin oversees reservation quality, manages billing reconciliation, and ensures compliance with travel policies and regulations.

Key responsibilities

• Oversee quality control on all reservations made by travel specialist staff.
• Reconcile monthly credit card and vendor bills.
• Ensure tickets and reporting meet cost‑reimbursable requirements.
• Track refunds for unused tickets and arrange airline, hotel, and car rental reservations, including changes.
• Respond to price quotation requests for domestic and international itineraries.
• Handle changes, exchanges, and ensure compliance with federal, state, and agency regulations.
• Stay informed of airline rules and communicate information accurately.
• Prepare and process documents, reviewing for accuracy, completeness, and policy compliance.

Required profile

• 3‑10 years of related experience.
• Professional fluency in English, both written and spoken.
• Ability to obtain and maintain RSO Vetting Security Clearance.
• Pass drug screening and background security checks.
• Strong organizational, problem‑solving, and communication skills.

Required skills

• Proficiency with MS Office Suite.
• Internet research and navigation skills.