Windows Server Analyst – Envigado

About the role

This position will be responsible for the support, maintenance and performance of the server hardware, operating systems and related software. Additionally, this role maintains standards around the server platform, monitoring services, and server management infrastructure.

Key responsibilities

• Collaborating with other global IT operational support groups, both locally and globally.
• Maintaining and developing standards, processes, policies and lifecycles as defined in O‑I’s Server Management Program.
• Deployment and configuration management of the global server environment and associated infrastructure.
• Supporting the implementation of the roadmap for O‑I’s server technologies in conjunction with the IT Architecture team.
• Identifying solutions to improve service delivery and operational aspects of server technology through simplification and automation.

Required profile

• Bachelor’s degree or equivalent experience in information technology.
• Minimum 3 years of experience managing server platforms and infrastructure.
• Microsoft certifications such as MCSA, MCSD, or MTA (asset).
• ITIL Foundations certification (desirable).
• Experience with large‑scale server environments (200+ devices) is a significant asset.

Required skills

• DHCP, DNS, Active Directory, and Print Services.
• Windows Server, Linux/Unix, Storage and Data Backup platforms.
• Virtualization technologies such as VMware, Hyper‑V and Citrix.
• PowerShell scripting and command‑line automation.
• Server and storage hardware knowledge, including basic clustering.