IT Associate - Support & Infrastructure

A propos du poste

Join a leading tech unicorn and play a pivotal role in shaping the future of urban mobility. As an IT Associate, you will be at the heart of our operational excellence, ensuring our teams have the seamless technological environment they need to innovate and succeed.

Missions principales

• Manage and maintain the technological infrastructure for all company collaborators.
• Provide high-quality first-level technical support to ensure minimal downtime.
• Configure, deploy, and manage hardware equipment and software applications.
• Oversee software installations and regular system updates.
• Maintain a precise and up-to-date inventory of all IT assets and hardware.
• Implement and enforce cybersecurity controls to protect company data.
• Guarantee operational continuity to provide an agile, secure, and efficient user experience.

Profil recherché

• Proactive problem-solver with a strong sense of service and user satisfaction.
• Ability to work in a fast-paced, high-growth technology environment.
• Rigorous and organized approach to asset management and documentation.
• Strong communication skills to assist diverse teams with technical issues.

Competences requises

• IT Support & Troubleshooting (Level 1)
• Hardware Configuration & Deployment
• IT Asset Management & Inventory
• Cybersecurity Fundamentals & Compliance
• Operating Systems & Software Management