Senior Manager, Sales Training & Development

About the role

DHL Express seeks a strategic leader to shape and deliver sales training and development initiatives across Colombia. The Senior Manager will drive commercial capability, coach sales teams, and foster a high‑performance culture aligned with the company’s growth objectives.

Key responsibilities

• Design, launch and continuously improve sales and leadership training programs.
• Lead the rollout of the Sales Academy for new hires and existing sales staff.
• Coach sales leaders to enhance execution, performance and talent development.
• Monitor training effectiveness, track employee progress and report on development metrics.
• Identify and disseminate best practices to promote a high‑performance environment.
• Collaborate with local and regional stakeholders to support commercial excellence initiatives.

Required profile

• Bachelor’s degree in Business, Industrial Engineering, Marketing or a related field (Master’s preferred).
• Minimum 5 years of successful commercial or sales experience.
• At least 3 years leading sales teams or commercial development projects.
• Proven experience in sales training, coaching or talent development.
• Advanced level of English.
• Strong communication, influencing and strategic thinking abilities.

Required skills

• Advanced English proficiency.