Senior QA Automation Support Engineer

About the role

EPAM is seeking a proactive Senior QA Automation Support Engineer to join its global team. In this role you will combine strong QA automation expertise with AI‑enhanced engineering practices to ensure high‑quality software delivery.

Key responsibilities

• Develop, maintain, and support QA automation solutions and testing workflows across the software delivery lifecycle.
• Leverage AI‑powered engineering tools to improve productivity, testing efficiency, and overall delivery quality.
• Participate in production support activities, including troubleshooting and issue resolution.
• Collaborate with cross‑functional engineering teams to ensure software quality and reliability.
• Contribute to CI/CD pipeline improvements and integrate automated testing within delivery workflows.
• Drive adoption of modern AI‑assisted engineering practices across teams.
• Identify gaps in ambiguous or evolving environments and propose effective solutions.
• Support continuous improvement initiatives related to QA processes, automation, and engineering excellence.
• Communicate clearly with both technical and non‑technical stakeholders while fostering a collaborative environment.

Required profile

• At least 3 years of hands‑on experience in QA automation, software testing, or support engineering.
• Proven experience delivering software into production environments with a solid understanding of the full SDLC.
• Practical experience using AI tools in everyday engineering activities to boost productivity and quality.
• Strong grasp of QA fundamentals, testing strategies, and production‑ready software practices.
• Solid understanding of CI/CD concepts and pipelines, including tools such as GitHub Actions, Jenkins, or equivalents.
• Ability to work autonomously and drive progress in environments with shifting or evolving requirements.
• Strong communication and collaboration skills for working with diverse teams and stakeholders.
• Positive, curious, and adaptable mindset with a genuine willingness to embrace AI‑driven approaches.

Required skills

• GitHub Actions
• Jenkins