Remote Sales Manager – Inbound & Outbound Teams

About the role

We are looking for a remote Sales Manager to lead both inbound and outbound sales teams at Geeks on Site. The role focuses on driving revenue, improving closing ratios, and delivering a high‑quality customer experience for our technology support services.

Key responsibilities

• Lead, coach and develop inbound and outbound sales representatives.
• Monitor and improve KPIs such as closing ratio, subscription upsell performance, quality scores and customer experience metrics.
• Conduct regular coaching sessions, call reviews and performance evaluations.
• Identify and implement improvements to sales processes, conversion rates and team effectiveness.
• Analyze performance data and provide actionable recommendations.
• Collaborate with cross‑functional teams to support customer satisfaction and business growth.
• Support hiring, onboarding and training initiatives as needed.

Required profile

• Minimum 3 years of experience managing sales teams.
• Proven direct‑to‑consumer sales experience with a track record of meeting revenue goals.
• Demonstrated ability to improve sales performance and drive KPI improvements.
• Strong coaching, communication and leadership capabilities.
• Customer‑focused mindset and commitment to service excellence.
• Experience in technology services, IT support or managed services is a plus.

Required skills

What we offer

• 100 % remote work (LATAM‑based candidates preferred).
• Competitive monthly contractor compensation paid in USD via Payoneer, with uncapped commissions.
• Weekends off and paid time off.
• Collaborative international environment with growth and advancement opportunities.