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Bilingual Certificate Processing Assistant

mmc · Bogota - Calle 26

Nuevo
Hybrid Junior 🇬🇧 English
Excel CRM platforms policy administration systems digital COI/e-delivery tools

Descripcion del puesto

About the role

Marsh is looking for a detail‑oriented Bilingual Certificate Processing Assistant to join its Bogota office. The role involves preparing, reviewing, and distributing insurance certificates while ensuring compliance with company and regulatory standards.

Key responsibilities

  • Manage and fulfill ad‑hoc certificate requests promptly and accurately.
  • Verify certificates for coverage limits, effective dates, and insured parties.
  • Update and maintain records in the certificates database and related systems.
  • Communicate with internal teams, clients, and brokers to resolve discrepancies.
  • Process standard client renewal certificates and handle end‑to‑end certificate workflows.

Required profile

  • Experience in customer service within a fast‑paced office environment.
  • Associate or bachelor’s degree.
  • Advanced written and spoken English.
  • At least 1 year of experience in the insurance industry (preferred).

Required skills

  • Proficiency with policy administration systems and CRM platforms.
  • Strong skills in MS Office, especially Excel.
  • Familiarity with digital COI/e‑delivery tools.

Questions fréquentes

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Source : ats:workday

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Publicado hace 6 horas

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mmc

Bogota - Calle 26