Bilingual Certificate Processing Assistant
mmc · Bogota - Calle 26
Job description
About the role
Marsh is looking for a detail‑oriented Bilingual Certificate Processing Assistant to join its Bogota office. The role involves preparing, reviewing, and distributing insurance certificates while ensuring compliance with company and regulatory standards.
Key responsibilities
- Manage and fulfill ad‑hoc certificate requests promptly and accurately.
- Verify certificates for coverage limits, effective dates, and insured parties.
- Update and maintain records in the certificates database and related systems.
- Communicate with internal teams, clients, and brokers to resolve discrepancies.
- Process standard client renewal certificates and handle end‑to‑end certificate workflows.
Required profile
- Experience in customer service within a fast‑paced office environment.
- Associate or bachelor’s degree.
- Advanced written and spoken English.
- At least 1 year of experience in the insurance industry (preferred).
Required skills
- Proficiency with policy administration systems and CRM platforms.
- Strong skills in MS Office, especially Excel.
- Familiarity with digital COI/e‑delivery tools.
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Published 8 hours ago
Expires 1 month from now
5 views · 0 interested
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mmc
Bogota - Calle 26