Credit Operations Analyst
Sutherland · Barranquilla
Descripcion del puesto
About the role
Sutherland is seeking a Credit Operations Analyst to join its team in Barranquilla. The role focuses on end‑to‑end credit account management, supporting credit card, consumer lending and loan operations.
Key responsibilities
- Drive ticket resolution and manage B2B account inquiries across credit programs.
- Maintain configuration workflows and ensure compliance with performance benchmarks, including a 70%+ assessment threshold.
- Handle 15–30+ accounts concurrently while meeting strict service standards.
Required profile
- 2+ years of experience in credit card or lending operations with strong knowledge of credit decisioning, CRA tools and collections.
- Fluent Spanish and B2‑level English for client‑facing interactions.
- Ability to work in Jira/VDI environments and manage multiple accounts under performance pressure.
Required skills
- Functional API knowledge and basic coding capabilities.
- Operational familiarity with Jira and VDI tools.
- Experience with credit process tools such as CRA systems and collections platforms.
Questions fréquentes
Por que reporta esta oferta?
Explorar más
Salarios, guías y búsquedas en Colombia.
Salarios por profesión
Postula en 30 segundos
Ingresa tu email para postular. Se creara una cuenta automaticamente.
Al continuar, aceptas nuestras condiciones de uso.
Ya tienes cuenta? Iniciar sesion
¿Una pregunta sobre esta oferta?
Hágala aquí: recibirá el resumen completo por correo, de inmediato.
Publicado hace 12 horas
Expira en 1 mes
3 vistas · 0 interested
Aumenta tus posibilidades
Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.
Analizando tu CV...
Sutherland
Barranquilla
Ofertas relacionadas
-
Director Financiero y de Operaciones
GRUPO ARENAS S.A.S Barranquilla -
Supernumerario financiero – Caja y asesoría comercial
SUMMAR PRODUCTIVIDAD S.A.S Barranquilla -
Technical Support Engineer – Payments
Sutherland Barranquilla -
SAP FPSL Consultant – Insurance (Remote, Colombia)
fioneer -
SAP FPSL Consultant – Banking (Remote, Colombia)
fioneer