Dispatch Manager / Team Leader (U.S. Trucking Operations)

About the role

Ace Link Solutions is looking for an experienced Dispatch Manager to lead its Colombia Load Planning team that supports a U.S.-based asset carrier (AGM Transport). This senior‑level position combines hands‑on dispatch oversight with strategic leadership, requiring the ability to drive operational excellence while collaborating closely with U.S. leadership.

Key responsibilities

• Lead, coach and develop the Colombia Load Planning team.
• Oversee daily load planning and dispatch operations for U.S. trucking assets.
• Drive equipment utilization, service performance and operational efficiency.
• Monitor KPIs, implement continuous‑improvement initiatives, and ensure SOP compliance.
• Coordinate with Customer Service, Safety, Billing and U.S. Operations.
• Manage escalations and critical service issues.
• Maintain strong communication and alignment with U.S. leadership.

Required profile

• Minimum 2 years of proven leadership experience.
• At least 1 year of experience in U.S. trucking or transportation operations.
• Experience leading dispatch, load planning or fleet operations.
• Advanced English proficiency (C1 level).
• Strong decision‑making, communication and accountability.

Required skills

• Proficiency with Transportation Management System (TMS) platforms.

What we offer

• Highly competitive salary package.
• Indefinite‑term contract with opportunities for growth.
• Leadership role with significant impact on a growing U.S. trucking operation.