Executive & Operations Assistant

About the role

NetSoft, a healthcare SaaS company behind its laboratory information management platform IntelliPath Pro, is looking for a reliable, organized and well-spoken Executive & Operations Assistant. The role is hands-on and multi-functional, working directly with the CEO on day-to-day business operations, from communications and scheduling to invoice follow-up and document coordination. It suits someone flexible and professional who wants to grow with the company.

Key responsibilities

• Manage the CEO's calendar, meetings and daily schedule
• Draft and send professional emails and communications on behalf of leadership
• Handle outbound calls and follow-ups with clients, vendors and partners
• Support billing and invoicing by tracking outstanding balances and following up on accounts receivable
• Organize, track and route contracts, agreements and business documents for signature
• Assist with HR coordination: scheduling interviews, onboarding logistics and employee communications
• Research and write summaries, briefs or reports as needed
• Support marketing outreach, cold calls and sales-adjacent tasks, using AI tools for marketing management, content and outreach
• Handle ad hoc administrative tasks and assist across entities at the holding company level

Required profile

• 2+ years of experience in an administrative, executive support or operations role
• Excellent spoken and written English, clear and professional
• Comfortable making phone calls and representing leadership externally
• Organized, detail-oriented and flexible
• Discreet and trustworthy with confidential information
• Dedicated and looking for a long-term role

What we offer

• Pay of $600 - $800 USD per month
• Remote work with US Eastern time zone hours, under a contractor arrangement
• 10 days PTO plus sick days and applicable US and Colombia holidays

To apply, record a 5-minute video introduction and send it by email, then attend a 45-minute video interview with the CEO.