Facilities Coordinator

About the role

Macro, a global specialist in facilities management, is looking for a Facilities Coordinator in Bogota, Colombia. The person will be the main contact for colleagues, clients and visitors, helping to keep the workplace welcoming and efficient while supporting employee engagement, facilities inspections and workplace behaviour.

Key responsibilities

• Welcome colleagues, clients and visitors, resolve inquiries promptly and gather feedback from end users for continuous improvement
• Inspect meeting rooms and office spaces regularly for cleanliness, tidiness and functionality
• Report and follow up on furniture, fixtures and equipment issues via the Facilities Helpdesk, and help resolve phone issues in collaboration areas and meeting rooms
• Promote proper use of workspace areas, communicate expectations to employees and escalate issues to the Facilities Management team
• Manage mail pickup and delivery, and coordinate shipping and receiving of boxes and letters
• Meet and greet visitors, ensuring smooth entry while following security procedures
• Plan office space for new employees and manage meeting room bookings, including layouts, technology needs and catering
• Check vendor documentation on delivery, escort vendors into restricted areas and ensure compliance with contracts and safety regulations
• Ensure services meet Epic Games requirements, carry out quality audits of hard and soft services, and keep workplace signage accurate and up to date