Key Account Manager

About the role

Proximus Global is seeking a proactive Key Account Manager to lead the development of strategic B2B accounts within the telecommunications and digital identity space. You will act as a trusted advisor for our enterprise clients, driving growth and ensuring a seamless experience across our portfolio of voice, messaging, data, 5G, IoT and CPaaS solutions.

Key responsibilities

• Manage and strengthen relationships with strategic customers.
• Identify and pursue opportunities for account expansion and revenue growth.
• Design and execute result‑oriented commercial strategies.
• Collaborate closely with internal teams (technical, product, support) to deliver exceptional client experiences.
• Monitor market trends, especially in wholesale communications, to inform account plans.

Required profile

• 3‑5 years of B2B sales experience, preferably in technology, SaaS or CPaaS.
• Proficiency with CRM systems and Microsoft Office tools.
• Intermediate to advanced English communication skills.
• Strong negotiation, analytical and client‑relationship abilities.
• Knowledge of the wholesale communications market is a plus.

Required skills

• CRM
• Microsoft Office

What we offer

• A dynamic, collaborative and multicultural work environment.
• Autonomy to make an impact and grow professionally.
• Inclusive culture that supports equal opportunities and reasonable accommodations.