Learning Team Leader – Remote (US EST)

About the role

Job Duck is looking for a Learning Team Leader to shape and deliver high‑impact learning experiences for its global workforce. You will lead a diverse team of trainers, facilitators, and content creators, ensuring that training programs are engaging, aligned with business goals, and delivered on schedule.

Key responsibilities

• Provide regular reporting on team progress and outcomes.
• Attend leadership, team, and cross‑functional meetings.
• Foster a collaborative, high‑performance team culture.
• Oversee creation, maintenance, and continuous improvement of training materials and programs.
• Manage team schedules, time approvals, and leave requests.
• Develop and execute learning strategies aligned with organizational goals.
• Facilitate or support training sessions as needed.
• Administer Workday Learning and other training platforms.
• Collaborate with facilitators and stakeholders to improve learning solutions.
• Manage Zendesk tickets and assign tasks.
• Support change‑management initiatives through effective training.
• Track KPIs, escalate risks, and ensure timely delivery of learning projects.
• Provide coaching, performance feedback, and development opportunities to team members.

Required profile

• 4‑5 years of experience in training and development.
• 1‑2 years of leadership or people‑management experience.
• Proven ability to align learning initiatives with business objectives.
• Strong analytical mindset for monitoring training effectiveness.

Required skills

• Workday Learning
• Zendesk
• Learning Management Systems (LMS)

What we offer

• Remote work with a schedule aligned to EST (8:30 AM‑5:30 PM).
• Great Place to Work certification for four consecutive years.
• Opportunities for career growth within a culturally diverse environment.