Tax Administration Manager

About the role

Aprio Colombia is seeking a Manager, Tax Administration to lead and develop its Tax Administration team. This senior position will act as a bridge between administrative professionals, tax partners, and Tax Operations leadership, ensuring operational excellence and supporting firm growth.

Key responsibilities

• Lead, support and coach the tax administrator team across multiple locations.
• Standardize administrative operations to maintain consistency throughout the Tax practice.
• Provide day‑to‑day guidance on workflow, deadlines, prioritisation and partner expectations.
• Troubleshoot and resolve escalated issues, monitoring capacity and workload trends.
• Onboard new administrative hires in partnership with HR and local leadership.
• Design and deliver training sessions, refreshers and performance review documentation.
• Integrate administrators from newly merged offices, handling system onboarding and data transition.
• Travel to firm offices as needed to support onboarding, training and operational alignment.
• Identify inefficiencies, document best practices and drive process improvements.

Required profile

• Extensive experience in tax administration or professional‑services operations.
• Strong understanding of tax workflows, deadlines and administrative support models.
• Proven ability to lead, coach and support teams across multiple locations.
• Excellent written and verbal communication skills for broad audiences.
• Comfortable navigating change, growth and complex organisational structures.

Required skills