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Esta oferta expiro el 19/08/2026. Ya no acepta candidaturas.
Customer Support Specialist – LATAM
Swapcard · Bogota
Descripcion del puesto
About the role
Swapcard is looking for a Customer Support Specialist to serve its LATAM market. You will assist users of the AI‑powered event platform before, during, and after their events, ensuring a smooth experience for organizers, exhibitors and attendees.
Key responsibilities
- Provide online and on‑site support for events throughout their duration.
- Run regular webinars for event organizers and exhibitors.
- Help the event team create content for attendees, exhibitors and organizers.
- Support all platform users before, during, and after their events.
Required profile
- Prior experience in customer service, support or project management.
- Interest in technology and events.
- Excellent interpersonal and collaborative skills.
- Service‑oriented, empathetic and able to work autonomously.
- Startup mindset – quick learner, adaptable and proactive.
- Optimistic and calm under pressure; flexible to work weekends and shifts.
Required skills
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Publicado hace 3 meses
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Swapcard
Bogota
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