This job is no longer available
This job expired on 19/08/2026. It no longer accepts applications.
Customer Support Specialist – LATAM
Swapcard · Bogota
Job description
About the role
Swapcard is looking for a Customer Support Specialist to serve its LATAM market. You will assist users of the AI‑powered event platform before, during, and after their events, ensuring a smooth experience for organizers, exhibitors and attendees.
Key responsibilities
- Provide online and on‑site support for events throughout their duration.
- Run regular webinars for event organizers and exhibitors.
- Help the event team create content for attendees, exhibitors and organizers.
- Support all platform users before, during, and after their events.
Required profile
- Prior experience in customer service, support or project management.
- Interest in technology and events.
- Excellent interpersonal and collaborative skills.
- Service‑oriented, empathetic and able to work autonomously.
- Startup mindset – quick learner, adaptable and proactive.
- Optimistic and calm under pressure; flexible to work weekends and shifts.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Colombia.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Swapcard
Bogota
Related job offers
-
Especialista en Atención al Cliente
Ricoh LATAM Bogota -
Especialista de Servicio al Cliente y Soporte
Ricoh LATAM Bogota -
Asesor comercial – Ventas de seguros, hasta $3.500.000
Heatron Bogota -
Asesor call center soporte técnico 24/7
Eficacia Bogotá -
Asesor comercial call center comisiones sin techo
IKE ASISTENCIA COLOMBIA S.A. Bogotá