Digital & Public Relations Manager

About the role

Four Seasons Hotel Bogotá is seeking a Digital & Public Relations Manager to shape and amplify the brand’s digital presence and media relations. The role works closely with the Director of Marketing and a public‑relations agency to deliver integrated communication strategies that enhance guest experience and drive awareness of the hotel’s offerings.

Key responsibilities

• Create and curate content for Instagram, Facebook, Twitter, LinkedIn and other social platforms, ensuring alignment with Four Seasons brand identity.
• Manage guest and community engagement across social channels, encouraging user‑generated content and responding to inquiries.
• Oversee online reputation management for the hotel and its restaurants, monitoring reviews and social sentiment.
• Develop and execute email marketing and mobile communication campaigns.
• Coordinate media visits, secure coverage, and track all public‑relations activities in partnership with the PR agency.

Required profile

• Highly motivated candidate with a strong interest in the hospitality industry.
• Experience in digital communications, social media management, and public‑relations within a luxury or hotel environment.

Required skills

• Instagram, Facebook, Twitter, LinkedIn
• Email marketing
• Online reputation management
• Content creation and curation

What we offer

• Opportunity to work with a world‑class luxury brand.
• Collaborative environment focused on personal growth and exceptional guest experiences.