E-Commerce Email Marketing Manager

About the role

We are looking for a full‑time E‑Commerce Email Marketing Manager to own the email strategy and execution for multiple direct‑to‑consumer brands within a fast‑growing marketing agency. The role is fully remote and works closely with founders, designers, copywriters and paid‑media teams to integrate email into each brand’s growth plan.

Key responsibilities

• Develop and execute email marketing strategy across several e‑commerce brands.
• Build, launch and optimise lifecycle flows such as welcome, abandoned cart, post‑purchase, win‑back, replenishment and promotional automations.
• Plan and manage campaign calendars around product launches, promotions and seasonal events.
• Analyse performance metrics (revenue, CTR, CVR, deliverability, retention) and provide data‑driven recommendations.
• Run A/B tests on subject lines, creative, offers, messaging and send timing.
• Collaborate with designers and copywriters to produce high‑performing, on‑brand email campaigns.
• Maintain Klaviyo accounts and related ESP tools, monitor list health, segmentation and deliverability.
• Identify opportunities to improve customer retention and lifetime value.

Required profile

• 2–5+ years of hands‑on e‑commerce email marketing experience.
• Deep experience with Klaviyo (required).
• Proven ability to drive revenue through lifecycle and retention email programs.
• Strong understanding of segmentation, personalization and automation strategies.
• Comfortable analysing data and making performance‑based recommendations.
• Excellent communication skills and ability to work independently in a fast‑paced agency environment.
• Must be English‑speaking and have a reliable computer with high‑speed internet.

Required skills

• Klaviyo
• A/B testing
• Data analysis
• Segmentation
• Automation
• ESP tools

What we offer

• Full‑time permanent position with competitive compensation.
• Fully remote work with EST core hours (9 am–5 pm).
• Opportunity to shape email strategy for multiple DTC brands.
• Collaborative environment with founders, designers, copywriters and paid‑media teams.