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HR Experience Specialist – Onboarding

pebl · Medellín

Nuevo
Mid 🇬🇧 English
Microsoft Office CRM systems

Descripcion del puesto

About the role

Pebl is a fast‑growing global work platform that helps companies hire, pay and manage employees worldwide. The HR Experience Specialist – Onboarding will own the end‑to‑end onboarding and off‑boarding experience for supported employees and clients, ensuring smooth transitions and high satisfaction.

Key responsibilities

  • Coordinate all onboarding and off‑boarding activities, working with internal teams such as Immigration and Payroll and external service providers.
  • Provide expert‑level support to clients on benefits, international payroll, expense reporting and other HR matters.
  • Manage client relationships together with the client services team and maintain high client satisfaction through fast onboarding timelines.
  • Audit and maintain HR records, contracts and job‑specific documents while ensuring compliance with local employment law and collective agreements.
  • Collaborate with internal product and knowledge‑base teams to deliver regional expertise and resolve emerging issues.
  • Assist in training new team members and contribute to other business areas as needed.

Required profile

  • Bachelor’s degree in Human Resources or equivalent experience.
  • 4‑6 years of HR experience, preferably in an EOR or HR outsourcing environment.
  • Strong knowledge of employment law and ability to ensure compliance.
  • Excellent communication, interpersonal and conflict‑resolution skills.
  • Highly organized, detail‑oriented and able to manage multiple priorities.
  • Business‑level proficiency in English.

Required skills

  • Google Workspace (G‑Suite)
  • Microsoft Office suite
  • CRM systems

What we offer

  • Flexible Time Off
  • Parental Leave
  • Health and Dental Insurance (where applicable)
  • Retirement Savings and Employee Incentive Plan

Questions fréquentes

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pebl

Medellín