Medical Virtual Assistant (Bilingual, Remote)

About the role

Orion Orthopedic & Spine, a Texas-based pain management clinic for patients injured in motor vehicle accidents, is hiring bilingual Medical Virtual Assistants based in Latin America to join its growing remote team. Depending on experience and strengths, assistants may support Intake, Scheduling, Triage, Referrals, Pain Management, Billing and other administrative departments. The position is full-time, Monday to Friday, 8:30 AM to 5:30 PM CST, with a starting pay of $6 USD per hour.

Key responsibilities

• Communicate with patients and coordinate follow-ups
• Schedule and manage appointments
• Conduct patient intake and triage calls
• Process and coordinate referrals
• Obtain medical records, imaging reports and other documentation
• Maintain accurate patient information and EHR documentation
• Communicate with medical facilities and other healthcare partners
• Provide administrative support based on departmental needs

Required profile

• Fluent English and Spanish
• Based in Latin America
• At least 1 year of remote experience working for a medical clinic, or previous experience as a Medical Interpreter
• Reliable internet connection and appropriate remote-work setup

Required skills

• Strong verbal and written communication
• Excellent organization and attention to detail
• Comfortable working in a fast-paced environment and managing multiple priorities

Candidates should apply only if they meet the requirements, submit their resume in English, and note that growth opportunities exist for committed, high-performing team members.