Senior AWS Developer – Managed Services

About the role

NeuraFlash, part of Accenture, is seeking a Senior AWS Developer to design and deliver enterprise‑scale contact‑center solutions. You will work on cutting‑edge AI‑enabled services, integrating Amazon Connect, Salesforce Service Cloud Voice, and other generative AI technologies.

Key responsibilities

• Collaborate with Solution Architects to build and implement contact‑center solutions on AWS.
• Provide technical advisory during business process reviews and translate requirements into functional user stories.
• Configure and customize Salesforce Service Cloud Voice and Amazon Connect.
• Develop solution designs using best‑practice programming principles.
• Lead a development team, assign tasks, and conduct code reviews.
• Deliver end‑user training, documentation, and technical support.
• Exercise independent judgment on enterprise‑level projects with minimal direction.

Required profile

• Strong development background with expertise in Python or JavaScript.
• Deep understanding of core AWS services, security, and scalability best practices.
• Experience delivering solutions for contact‑center environments, especially Amazon Connect.
• Ability to work independently and lead technical initiatives.

Required skills

• Python
• JavaScript
• Java
• C#
• .NET
• Node.js
• AWS (including IAM, Lambda, S3, etc.)
• Amazon Connect
• Salesforce Service Cloud Voice
• Salesforce platform