Senior Specialist, Legal Services

About the role

Mastercard's Global Business Solutions Center (GBSC) supports business operations, efficiency and growth across its 89 countries. This Senior Specialist, Legal Services role sits in a team of contract negotiators within the Legal Services function and reports to the Senior Counsel, GBS. It covers end-to-end contract services, with accountability for frictionless customer experiences and efficient business outcomes.

Key responsibilities

• Perform end-to-end contract preparation and execution for assigned transactions, from receiving contract requests through signature.
• Triage contract requests to check alignment with business policies, processes and procedures.
• Draft, review, negotiate and finalize routine vendor and commercial contracts, including NDAs, software license agreements, support and consulting services agreements.
• Prepare and execute agreements with business clients and subject matter experts, following approved policies and playbooks.
• Analyze contract terms and conditions to support compliance with laws, regulations and internal policies.
• Deliver customer service meeting GBSC standards for quality, response time, resolution time and service level objectives.

Required profile

• Bachelor's degree (or equivalent) from an accredited institution, combined with relevant work experience; a Juris Doctor or other graduate degree is a plus.
• Strong legal and business acumen, with analytical and problem-solving skills.
• Ability to manage workloads of varying priority and complexity.
• Excellent English communication and interpersonal skills; additional foreign languages are a plus.
• Knowledge of U.S., LAC, European, Middle East, African, Asian or other legal systems is a plus.

Required skills

• Advanced negotiation skills.
• Ability to escalate when needed and exercise independent judgment when reviewing or negotiating contracts.
• Customer-focused service orientation.