Social and Community Coordinator

About the Role

Are you passionate about online communities, gaming, and real-time engagement? As our Social and Community Coordinator, you will play a pivotal role in building, engaging, and retaining our online communities across all social platforms, acting as the vital link between our brand and our audience.

Main Missions

• Community Growth & Engagement: Develop and execute strategic initiatives to foster meaningful relationships and drive community growth across X/Twitter, Instagram, Facebook, TikTok, Discord, and Reddit.
• Content & Reputation Management: Create engaging content, manage brand reputation, and monitor community sentiment through advanced reporting tools.
• Player Support & Interaction: Provide high-quality customer support on social media and interact directly with players via chats, forums, and direct messages.
• Campaign & Event Support: Assist in the execution of marketing campaigns, promotions, and competitive events.
• Monitoring & Compliance: Stay ahead of industry trends and ensure all content complies with platform guidelines, industry regulations, and brand safety standards.

Profile Required

• A true enthusiast of social media, online gaming, and the sports industry.
• Proven ability to manage diverse social media ecosystems and community platforms.
• Excellent communication skills with a knack for real-time interaction and conflict resolution.
• Analytical mindset with the ability to translate community sentiment into actionable insights.
• Creative spirit capable of producing engaging content when needed.

Required Skills

• Social Media Management (Discord, Reddit, TikTok, etc.)
• Community Engagement & Moderation
• Data Analysis & Sentiment Reporting
• Content Creation & Digital Strategy
• Customer Support & Crisis Management

What We Offer

• A collaborative and inclusive work environment.
• A culture built on positive vibes and team synergy.
• The opportunity to work at the intersection of gaming, sports, and cutting-edge social trends.