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Social and Community Coordinator

Stake

جديد Remote
CDI Remote Mid 🇬🇧 English
Community Management Social Media Strategy Discord Moderation Content Creation Sentiment Analysis Customer Support

وصف الوظيفة

About the Role

Are you passionate about online communities, gaming, and real-time engagement? As our Social and Community Coordinator, you will play a pivotal role in building, engaging, and retaining our online communities across all social platforms, acting as the vital link between our brand and our audience.

Main Missions

  • Community Growth & Engagement: Develop and execute strategic initiatives to foster meaningful relationships and drive community growth across X/Twitter, Instagram, Facebook, TikTok, Discord, and Reddit.
  • Content & Reputation Management: Create engaging content, manage brand reputation, and monitor community sentiment through advanced reporting tools.
  • Player Support & Interaction: Provide high-quality customer support on social media and interact directly with players via chats, forums, and direct messages.
  • Campaign & Event Support: Assist in the execution of marketing campaigns, promotions, and competitive events.
  • Monitoring & Compliance: Stay ahead of industry trends and ensure all content complies with platform guidelines, industry regulations, and brand safety standards.

Profile Required

  • A true enthusiast of social media, online gaming, and the sports industry.
  • Proven ability to manage diverse social media ecosystems and community platforms.
  • Excellent communication skills with a knack for real-time interaction and conflict resolution.
  • Analytical mindset with the ability to translate community sentiment into actionable insights.
  • Creative spirit capable of producing engaging content when needed.

Required Skills

  • Social Media Management (Discord, Reddit, TikTok, etc.)
  • Community Engagement & Moderation
  • Data Analysis & Sentiment Reporting
  • Content Creation & Digital Strategy
  • Customer Support & Crisis Management

What We Offer

  • A collaborative and inclusive work environment.
  • A culture built on positive vibes and team synergy.
  • The opportunity to work at the intersection of gaming, sports, and cutting-edge social trends.

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