Technology Operator – Bilingual
birdseyeaccount · Bogota
Descripcion del puesto
About the role
We are looking for a bilingual Technology Operator to join our Bogota office. The role supports our global customers 24/7/365, ensuring smooth day‑to‑day operations in large facilities while providing excellent service.
Key responsibilities
- Provide excellent customer satisfaction to existing and potential clients.
- Communicate promptly with stakeholders, customers and related parties via phone, email and two‑way communication tools.
- Perform administrative tasks and manage customer staff actions, reporting events to management.
- Collect large data sets, compile operational reports and produce other communications as needed.
- Ensure smooth running of daily operations in large facilities.
Required profile
- High school diploma.
- English speaking and writing proficiency ranging from B1 to C2.
- Good understanding of customer service and strong interpersonal communication skills.
- Ability to work afternoon shifts.
- Positive disposition and willingness to work onsite in Bogota.
What we offer
- Opportunity to work with an ambitious, diverse team.
- Continuous learning environment with regular performance reviews.
- Creative space to share new ideas.
- Company‑organized events and a modern office with a spacious lounge.
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Publicado hace 3 horas
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birdseyeaccount
Bogota
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