Account Manager – Client Strategy & Growth

About the role

We are looking for an experienced Account Manager to act as a strategic partner for our clients. In this client‑facing role you will own multiple accounts, combine relationship management with marketing strategy, and drive satisfaction, retention and growth.

Key responsibilities

• Own and nurture relationships with several clients and key stakeholders.
• Provide proactive, strategic recommendations aligned with business goals.
• Lead all client communications, including emails, calls, presentations and reporting.
• Coordinate cross‑functional Creative, Performance and Web teams to ensure on‑time, high‑quality delivery.
• Identify risks, roadblocks and upsell opportunities early and flag them.
• Support onboarding of new clients together with Business Development.
• Maintain project budgets, timelines and time‑keeping standards.
• Deliver final client‑facing work and contribute to internal process improvements.

Required profile

• 5+ years of agency experience in account management, client services or project management.
• Strong verbal and written communication, negotiation and presentation skills.
• Highly organized, proactive and solutions‑oriented with the ability to manage multiple priorities.

Required skills

• Paid media
• E‑commerce platforms
• Website development and management
• SEO
• Shopify
• Klaviyo
• Paid social
• Performance data analysis and strategic insight generation

What we offer

• Full‑time remote position based in Latin America.
• Competitive monthly compensation of $2,000–$3,000.
• Opportunity to work with a small agency and influence client strategy.