Accounts Receivable Analyst

About the role

CloudKitchens, which helps restaurateurs succeed in online food delivery, is looking for an enthusiastic, detail-oriented Accounts Receivable Analyst to join its Finance team in Bogotá. This is an entry-level position offering significant autonomy and flexibility, suited to a proactive self-starter eager to learn and solve problems creatively.

Key responsibilities

• Drive timely cash recovery by managing accounts receivable collections through customer outreach by email and other channels, tailoring strategies to customer segments and prioritizing accounts by risk and payment history.
• Collaborate with internal stakeholders to resolve payment issues and maintain accurate records of outreach, communications and collection outcomes.
• Analyze spreadsheet and dashboard data to spot trends, prepare AR and collections reports, run regular data audits and escalate accuracy or availability issues.
• Handle payment applications and account reconciliations, and act as the main contact for the operations team on billing and collections matters.
• Share process and data-quality improvement ideas and assist with other Finance Operations activities as required.

Required profile

• Proficiency in English is a must, with excellent written and oral communication and the ability to handle customer complaints diplomatically.
• Degree or advanced studies in Business Administration, Accounting, Finance, Economics, Industrial Engineering or a related field (Técnico, Tecnólogo or Pregrado).
• Strong analytical and problem-solving skills, strong organization and independent time management, and eagerness to learn and adapt to new procedures and technologies.

Required skills

• Proficiency in Excel or Google Sheets.
• Familiarity with data visualization tools is a plus.

The role is based in the Bogotá office, where all office-based teams work onsite five days a week. The company supports new hires with guidance from experienced colleagues and managers.