Administrative Assistant (Construction Services)

About the role

A construction subcontractor serving the South Florida market (termite soil treatments, concrete washout hauling and recycling, plumbing contracting and structural steel) is hiring a full-time Administrative Assistant based in Colombia, working remotely. The role sits at the front line of customer communication and supports the team with clerical and administrative work, handling service requests, scheduling, invoices and certificates. It is paid $7 per hour ($1,120 monthly).

Key responsibilities

• Handle frequent inbound calls from construction-company customers about service, scheduling, invoices, certificates and other information, and manage short, high-volume calls efficiently.
• Respond to customer emails promptly and keep the inbox clear during working hours.
• Follow up quickly on open questions, contacting dispatch or the office for answers such as technician ETAs.
• Take messages and guide callers on spam and solicitation calls.
• Prepare basic proposals and send daily summary and status reports.
• Assist with accounts receivable follow-up and handle payment documents carefully.
• Complete general clerical and administrative tasks and coordinate customer responses with colleagues in the office.
• Use AI tools to improve efficiency and accuracy, reviewing all output before sending.

Required profile

• Customer service experience with strong professional phone skills and clear, respectful communication.
• Ability to handle a high volume of short inbound calls and to act with urgency on time-sensitive requests.
• Fluent English (C1/C2); bilingual Spanish-English is preferred.
• Availability within a 7:00 AM–5:00 PM US Eastern Time window; location is Colombia (remote).

Required skills

• Hands-on experience with AI tools such as Grok, ChatGPT or similar, with responsibility for their output.
• Computer and software proficiency, including Gmail and Google Workspace.
• Preferred: familiarity with QuickBooks or accounting terms, construction software such as Procore, and proposal preparation.