Analista de Soporte Nivel II – Presencial, Bogotá
Cinte Colombia SAS · Bogotá
Job description
Acerca del puesto
Buscamos un Analista de Soporte Nivel II para brindar asistencia técnica a usuarios en Bogotá. El rol combina soporte presencial y remoto, garantizando la correcta gestión de incidentes y solicitudes.
Responsabilidades principales
- Brindar soporte IT en sitio y remoto a los usuarios.
- Gestionar tickets mediante plataformas ITSM como Remedy y Jira.
Perfil requerido
- Tecnólogo o ingeniero de sistemas o afines.
- Mínimo 2 años de experiencia en labores de soporte IT.
- Conocimientos en fundamentos ITIL v4.
Habilidades requeridas
- ITIL v4.
- Remedy.
- Jira.
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Published 2 weeks ago
Expires 2 weeks from now
19 views · 0 interested
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Cinte Colombia SAS
Bogotá