Associate Manager Clinical Operations

About the role

The Associate Manager Clinical Operations oversees daily line‑management responsibilities for a multidisciplinary clinical operations team, acting as a positive leadership role model and ensuring effective resourcing, training and professional development.

Key responsibilities

• Manage induction and orientation programs for new employees and keep staff CVs, training records and position profiles up‑to‑date.
• Support allocation activities, collaborate with project and functional leads to optimise operational running of projects, and escalate issues impacting deliverables.
• Deliver training on Working Practice Documents, SOPs and local requirements, identify training gaps and contribute to training program development.
• Monitor quality, request QA audits, support audit responses and ensure adherence to risk‑based monitoring approaches.
• Manage and review systems such as CTMS, Preclarus and Clarity to evaluate employee and project metrics, KPIs and overall project status.

Required profile

• Bachelor's degree or equivalent.
• 0‑5 years of relevant experience with at least 1 year of leadership responsibility.
• Demonstrated ability to coach, develop and manage clinical operations staff.

Required skills

• CTMS
• Preclarus
• Clarity