Associate Quality Systems Specialist

About the role

Medtronic, a global healthcare technology company, is looking for an Associate Quality Systems Specialist in Bogota. The role supports quality programs, systems, processes and procedures so that service performance meets internal and external standards, and covers field corrective actions (FCAs) and quality audits.

Key responsibilities

• Contribute to the development and maintenance of quality programs, systems, processes and procedures, ensuring compliance with policies and established standards.
• Understand the Quality Policy and follow quality and work procedures.
• Foster collaboration on product recalls and Field Corrective Actions (FCAs).
• Prepare FCA document packages for Global FCA Coordinators and regional stakeholders, coordinate with them on planning, execution and closure, and resolve issues to complete daily work.
• Provide analytical support for key metrics and operational reporting, and maintain FCA documentation in the quality system.
• Act as a change agent, identifying and implementing improvements to efficiency, compliance and process simplicity.
• Participate in and support quality system audits in the regions served, working in environments that comply with Quality System requirements.

Required profile

• Bachelor's degree.
• Fluent in English.
• 1 year of QMS and field action/recall experience in the medical device field.
• 1 year of experience in quality systems and 1 year with FCA documentation.

What we offer

• A competitive salary.
• A flexible benefits package.