Bilingual Dental Patient Coordinator

About the role

The position provides remote front‑office and administrative support for a busy U.S. dental practice. You will be the main point of contact for English‑ and Spanish‑speaking patients, handling appointments, insurance queries, records and daily administrative tasks.

Key responsibilities

• Manage patient communications via phone, email and text, including inbound inquiries and outbound follow‑ups.
• Coordinate appointment scheduling, confirmations, cancellations and rescheduling while maintaining accurate provider calendars.
• Verify patient insurance eligibility, gather coverage details and support billing, payment posting and claims follow‑up.
• Enter and update patient information in dental practice management systems, ensuring HIPAA‑compliant record keeping.

Required profile

• Fluent in English (C1+) and Spanish, both written and spoken.
• 1–2 years of experience in U.S. dental or healthcare administration, including scheduling and insurance verification.
• Ability to work independently, handle multiple priorities and maintain high accuracy.

Required skills

• Experience with dental practice management software such as Dentrix, Eaglesoft or Open Dental.
• Strong telephone communication and patient service skills.

What we offer

• 100% remote work supporting a U.S. dental practice.
• Opportunity to build specialized experience in dental administration.
• Use bilingual skills in a patient‑facing healthcare environment.