Bilingual Operations & Scheduling Virtual Assistant (Remote)

About the role

We are seeking a highly organized Bilingual Operations & Scheduling Virtual Assistant to support daily operational workflows. The role is fully remote and ideal for someone who thrives on structure, enjoys managing multiple priorities, and can communicate professionally in both English and Spanish.

Key responsibilities

• Coordinate daily and upcoming shift schedules, including updates, call‑outs, and coverage needs.
• Confirm shift details (time, location, assigned employee) and maintain accurate scheduling records.
• Follow up on employee availability, attendance, and missing clock‑ins using Connecteam.
• Send reminders, operational updates, and manage spreadsheets and trackers.
• Communicate schedule changes and urgent issues to employees, managers, and senior leadership.

Required profile

• Fluent written and verbal English and Spanish.
• Previous experience in administrative, operations, scheduling, or staffing coordination.
• Strong attention to detail, process‑driven mindset, and ability to prioritize urgent matters.
• Professional written communication skills and reliable follow‑up.

Required skills

• Google Sheets
• Microsoft Excel
• Connecteam or similar workforce‑management platform

What we offer

• 100% remote work arrangement.
• Competitive salary of COP 2,300,000 plus transportation allowance.
• Full‑time schedule: Monday‑Friday, 12:00 PM – 8:00 PM.
• Stable, growing environment with a collaborative team culture.